Refund policy

Due to the perishable nature of our products, we are unable to accept returns. We take great pride in the quality of our beef and want you to be delighted with your order. Upon delivery, customers must inspect their order as soon as possible and notify us of any concerns within 3 hours of delivery. To assist with our assessment, please email admin@tablelandsbeef.co with a description of the issue and clear photographic evidence where applicable. We review all concerns on a case-by-case basis and will work with customers to determine an appropriate resolution where warranted. Depending on the circumstances, this may include a credit towards a future purchase or another suitable remedy. As our products are perishable and prepared specifically for each customer, refunds are generally not available once an order has been delivered.